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Business Capacity Management Examples

The Ultimate Guide to Capacity Planning

What is Capacity Management?

Capacity management is a delicate balancing act that ensures the availability of sufficient capacity to meet the agreed requirements and needs of a business in a cost-effective manner.

How to Do Capacity Planning

There are three main types of capacity planning strategies: lag, lead, and match. Each strategy has its own advantages and disadvantages, and the best approach for a particular business will depend on its specific circumstances.

Lag Strategy

A lag strategy involves waiting until demand exceeds capacity before taking action. This strategy is relatively low-risk, but it can also lead to lost sales and customer dissatisfaction. A lag strategy is typically used by businesses that are operating in a rapidly changing environment

Lead Strategy

A lead strategy involves increasing capacity before demand exceeds it. This strategy can help to avoid lost sales and customer dissatisfaction, but it can also be more expensive than a lag strategy. A lead strategy is typically used by businesses operating in a stable environment.

Match Strategy

A match strategy involves adjusting capacity to meet demand as closely as possible. This strategy can help to balance the costs and risks of a lag and lead strategy. A match strategy is typically used by businesses that are operating in a dynamic environment.


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